Privacy Policy
Last updated: September 23, 2026
Cuddle Cloud ("we", "us", "our") operates this website and online store (the "Site"). This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and what rights you have, in accordance with the Privacy Protection Law, 5741-1981, and the Privacy Protection Regulations (Data Security), 5777-2017.
Information We Collect
When you browse our Site or place an order, we may collect: your name, email address, phone number, shipping and billing address; order and payment details (payment is processed securely by our payment provider - we do not store full credit card numbers); communications you send us (for example, contact form messages); and technical information such as your IP address, browser type, and how you use the Site (via cookies and similar technologies).
How We Use Your Information
We use this information to process and deliver your orders, communicate with you about your order or support requests, prevent fraud, improve the Site, and, where you have agreed, send you marketing emails. You may unsubscribe from marketing emails at any time using the link in the email.
Sharing Your Information
We share personal information only as needed to run our business: with Shopify, our e-commerce platform provider, which hosts the Site and processes data on our behalf; with payment processors, to complete your transaction; and with shipping carriers, to deliver your order. We do not sell your personal information to third parties. Because our Site is hosted on Shopify's servers, some personal information may be transferred to and processed outside of Israel; we take reasonable steps to ensure such transfers are protected in accordance with applicable law.
Cookies
Our Site uses cookies to remember your cart, keep you signed in, and understand how the Site is used. You can control cookies through your browser settings.
Your Rights
Under Section 13 of the Privacy Protection Law, you have the right to review the personal information we hold about you in our database, and to request that inaccurate information be corrected or deleted. To exercise these rights, contact us at razixstore1@gmail.com.
Data Security
We take reasonable technical and organizational measures to protect your information, in line with the Privacy Protection Regulations (Data Security), 5777-2017. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our Site is not directed at children, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.
Contact Us
Questions about this Privacy Policy or your personal information can be sent to razixstore1@gmail.com.